Sälengodset · The Guest Portal & The House’s AI
From the moment you start planning your trip right through to check-out, everything is all in one place.
Every booking with Sälengodset comes with its own digital guest portal containing information about arrival and check-in, access to the property, practical instructions, optional extras and other useful information for your stay.
The portal also features ‘Husets AI’ – a digital host that knows exactly which property you’re staying in. Ask how the gas hob works, how to start the dishwasher, or what you need to know before you leave, and get an answer straight away, 24 hours a day, in Swedish or English.
And when a question requires more than just a quick answer, we’re still here, of course. The same personalised service as always – now with even more help close at hand.
Find your house in SälenIncluded with every booking · No app to download · Everything in one place on your mobile
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That’s why we built this
You’ll find it in many holiday cottages: a folder on the kitchen worktop containing instructions, Wi-Fi details and information about the property. It’s useful when it’s up to date. Less so when a question pops up whilst you’re cooking, late in the evening or just before you leave.
We wanted to make it easier.
That’s why every stay with Sälengodset comes with its own digital guest portal, where information about your specific holiday home is always close at hand. There you’ll find everything from arrival and access to the property to practical instructions, optional extras and information ahead of your departure.
And with Husets AI, you don’t even need to look for the right page. Just ask how the gas hob works, how to start the dishwasher or what you need to do before you leave – and get the answer straight away.
For us, the journey begins the moment you book. Everything else should just run smoothly.
From booking to departure
Once your booking is complete, your personal guest portal will open. It contains all the details about your stay, the property and the most important information from the very first day – and the portal can be shared with your whole group.
Before your trip, you can complete self-check-in directly via the portal. Guest details are registered, terms and conditions are signed, and all the information you need before arrival is gathered in one place.
By the time it’s time to set off, all the practical arrangements should already be sorted.
On the portal, you’ll find all the information you need to gain access to the house – the code for the key-operated lock or details of the key, depending on which house you’ve booked.
You drive straight to the house, check in and can start your stay.
Are you wondering how the gas hob works, how to start the dishwasher, or anything else about the house? Ask the House’s AI and get an answer straight away, 24 hours a day.
On the portal, you’ll also find practical information and available options. And whenever you need us, we’ll of course still be here as your personal hosts.
As your stay draws to a close, everything you need for your departure is gathered in the portal. Follow the short checklist, lock up the house and set off on your journey home.
From the first booking confirmation to the last morning at Sälen – a hassle-free stay, every step of the way.
Illustration of the guest portal
Everything in one place
Dates, accommodation details and everything else relating to your stay – all in one place and available whenever you need it.
Register your party and sign the terms and conditions digitally before arrival. It’s simple, secure and takes just a few minutes.
All the information you need ahead of your arrival – directions, practical details and the code or key details, depending on which house you have booked.
Your digital host who knows the house you’re staying in. Get help with the house’s facilities, practical enquiries and tips before and during your stay – round the clock.
See what optional extras are available for your stay and make your trip even more comfortable – from made-up beds to other services and experiences.
Departure times, practical information and a simple checklist for your journey home – all in one place.
The House’s AI
Every house is unique. That is why every house at Sälengodset also has its own digital host.
The house’s AI has access to information specifically about the house you’re staying in – how the equipment works, practical instructions and other things that are good to know before and during your stay. Instead of trawling through menus and instructions, you can simply ask.
How do I light the gas hob? Where can I find the Wi-Fi details? How does the dishwasher work? What do we need to do before we leave?
You’ll receive a reply straight away, 24 hours a day, in Swedish or English.
The house’s AI can also help with enquiries about Sälen – from restaurants and activities to ideas when the weather changes your plans for the day.
But AI shouldn’t solve everything. When something requires personal assistance, we’re still here to help. Technology takes care of the quick, practical issues so that we can devote our time to what actually needs a human touch.
Digital when it makes your stay easier. Personal when needed.
Illustration by Husets AI
Behind the technology
The Guest Portal and Husets AI are designed to make simple things even simpler. Practical queries should be answered quickly, information should be available when you need it, and nobody should have to wait to find a solution to a problem that can already be resolved straight away.
For us, technology is not about replacing personal hospitality. Quite the opposite. When frequently asked questions can be dealt with digitally, we have more time for what really makes a difference – ensuring the properties meet the standards you expect, stepping in when something unexpected happens, and creating a stay that feels well thought-out from start to finish.
The building’s AI is available round the clock. And whenever you need us, we’re still there for you.
Technology should make your stay easier. The hospitality should still feel personal.
Frequently asked questions
No. The guest portal opens directly in your mobile browser via a personalised link linked to your booking. There’s no need to download an app or create a separate account.
Before arrival, the person who made the booking completes the digital self-check-in via the guest portal. There, the party is registered, the terms and conditions are signed, and all the important information required prior to arrival is compiled.
Once everything is ready, you will be given details on how to gain access to your specific property – via a code lock or a key, depending on the type of accommodation.
The information will be available on the guest portal before arrival, once the necessary arrangements for your stay have been finalised. There, you can see what applies to the specific cottage you have booked.
That’s no problem. Once you’ve received the details on how to access the house, you can arrive without having to go to reception or collect your keys in person.
If you would like to arrive earlier or leave the house later, you can see which options are available for your booking on the guest portal.
The guest portal brings together all the information you need ahead of your arrival. Should anything still not be working, our contact details are close at hand and we’ll be happy to help you.
Yes. The stay can be shared with your group so that more people can access relevant information about the house and use the house’s AI from their own mobile phones.
The person who made the booking remains responsible for matters relating to the booking itself and self-check-in.
The property’s AI knows all about the specific property you’re staying in and can help with enquiries regarding, for example, facilities, Wi-Fi, practical instructions and check-out.
It can also provide you with tips and information about Sälen, such as restaurants, activities and other things that might be useful to know during your stay.
The building’s AI is available round the clock in Swedish and English. And when a query requires personal assistance, we’re still here to help.
No. The guest portal and the property’s AI are included in your booking.
For us, it’s not an optional extra. It’s part of what we want living at Sälengodset to feel like.
Discover our exclusive mountain lodges for families, friends and businesses. Spacious accommodation for larger groups, with personalised service, your own guest portal and ‘Husets AI’ as part of every stay.
Find your house in Sälen Logga in i gästportalenDo you have any questions before booking? Please email us info@salengodset.se or call 070-573 48 10.